Time Always Wins: Why Remote Assistance via AR is a Gamechanger

Why You Should Read This Whitepaper: Time Always Wins

In industrial environments, every minute counts. Whether it is an unexpected fault, a stalled production line, or a technician left alone without guidance, time quickly turns into lost revenue, operational stress, and rising risk.

This whitepaper, “Time Always Wins: Why Remote Assistance via AR is a Gamechanger,” explores how forward-thinking companies are transforming the way they solve problems on the shop floor. Not by adding more people, but by connecting the right people at the right moment.

🔍 What you’ll learn:

• Why 23 percent of unplanned downtime stems from human error, and what to do about it.
• How Remote Assistance via Augmented Reality (AR) cuts troubleshooting time by up to 90 percent.
• The three pillars every technician needs to resolve faults quickly: experience, skills, and context.
• How one real-world test during Hannover Messe 2025 proved AR is not a gimmick. It is a tenfold productivity tool.
• How AR enables new business models for OEMs, service companies, and global factories alike.

🎯 Who it is for:

Operations managers, maintenance leaders, field service providers, innovation teams, and OEMs who know downtime is not just inconvenient. It is expensive.

🧠 Why it matters:

This is not a vision for the future. It is happening now.
The skills gap is real, installations are more complex than ever, and downtime is already costing manufacturers up to fifty billion dollars per year.

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🎥 Watch the Demo

See Remote Assistance in action.
In this short hands-on video, we demonstrate how technicians and experts collaborate instantly using AR on Apple Vision Pro. You will see how a real fault is resolved without delay, travel, or confusion.

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